NEW YORK - Millions of H&R Block Inc. customers who relied on short-term loans backed by their expected tax refunds will not have that option this year, because Block's banking partner was forced by federal regulators to stop offering the loans.
It's a blow to Block, which could lose tax customers to competitors still offering the loans, as it has little time to find a new funding partner before tax season starts.
Block could lose millions of dollars in revenue, because nearly 45 percent of its customers use a refund-anticipation loan or refund-anticipation checks. The tax preparer made about $146 million on the two products in 2010.
The short-term loan is backed by an expected federal income-tax refund. A refund-anticipation check is an account in which a refund is deposited and taxpayers have their tax-preparation fees deducted from their refund, rather than paying up front. Both products are typically used by low-income customers.
Block's contract with HSBC Bank to back the loans dates to 2005, but regulators ordered HSBC to stop funding the high-interest loans, typically offered to clients with spotty or no credit histories.
The federal Office of Comptroller of the Currency wouldn't comment on the change. But it's likely a change in policy by the Internal Revenue Service contributed to the OCC's decision. The IRS eliminated a code that let tax preparers know if customers will get their entire refund, or if some will be held to cover things such as unpaid back taxes. Tax-prep companies used the code as a form of credit check.
by Associated Press December 28, 2010
H&R Block loses refund-loan partner
Saturday, January 1, 2011
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